Shipping policy

Shipping Policy

Last Updated: June 2026

At ZEVAN, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

  • Orders are typically processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next working day.

  • Customers will receive order confirmation once the order has been successfully placed.

Delivery Time

We aim to deliver all orders within:

3–5 Working Days Across Pakistan

Delivery times may vary depending on:

  • Customer location

  • Courier service availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Remote areas may require additional delivery time.

Shipping Coverage

We currently deliver to all major cities and most areas across Pakistan.

If delivery is unavailable in your location, our team will contact you after order placement.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before payment confirmation.

Special promotions may include free shipping on selected products or orders.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available through our courier partners.

Customers may also contact our support team for delivery updates.

Failed Deliveries

Please ensure that your shipping information and contact details are accurate.

Orders may be delayed or returned if:

  • Incorrect address information is provided

  • The customer is unavailable to receive the package

  • The courier cannot reach the customer

Additional shipping charges may apply for re-delivery requests.

Damaged or Missing Packages

If your order arrives damaged or if items are missing, please contact us within 48 hours of receiving the package.

Our support team will investigate and provide a suitable resolution.

Order Delays

While we strive to meet all delivery estimates, ZEVAN is not responsible for delays caused by:

  • Courier companies

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Other circumstances beyond our control

Contact Us

For shipping-related questions, please contact us:

ZEVAN

Email: zevan.online1@gmail.com

Phone / WhatsApp: 03146537028

Thank you for shopping with ZEVAN. We appreciate your trust and look forward to serving you.