Terms of service

Terms & Conditions

Last Updated: June 2026

Welcome to ZEVAN. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. About ZEVAN

ZEVAN is an ecommerce platform that offers a variety of products for customers across Pakistan.

We reserve the right to modify, discontinue, or update products, services, and website content at any time without prior notice.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However:

  • Product colors may vary slightly due to screen settings.

  • Product packaging may differ from images shown.

  • Minor variations from product images may occur.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR).

We reserve the right to change prices without prior notice.

Accepted payment methods may include:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa

  • JazzCash

  • Other available payment methods

Orders may be cancelled if payment verification fails or suspicious activity is detected.

5. Order Acceptance

After placing an order, you will receive an order confirmation.

Order confirmation does not guarantee acceptance of the order.

ZEVAN reserves the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Cancel orders due to pricing errors

  • Cancel orders due to stock unavailability

6. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery times are estimates and may vary depending on:

  • Location

  • Courier service

  • Weather conditions

  • Public holidays

  • Other unforeseen circumstances

ZEVAN is not responsible for delays caused by third-party courier services.

7. Returns & Refunds

Customers are covered by our 7-Day Easy Return Policy.

Eligible products may be returned within 7 days of delivery, subject to our Return & Refund Policy.

Refunds will be processed after inspection and approval of returned items.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate order information

  • Provide a valid delivery address

  • Be available to receive deliveries

  • Use the website lawfully

Any fraudulent, abusive, or illegal activity may result in order cancellation and restriction of access.

9. Intellectual Property

All content on the ZEVAN website, including:

  • Logos

  • Graphics

  • Images

  • Text

  • Product listings

  • Website design

is the property of ZEVAN and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, ZEVAN shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Lost profits

  • Data loss

  • Delivery delays caused by third parties

Our total liability shall not exceed the amount paid for the purchased product.

11. Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the content, policies, or practices of third-party websites or services.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in that policy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of any updated terms.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Pakistan.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

ZEVAN

Email: zevan.online1@gmail.com

Phone / WhatsApp: 03146537028

We appreciate your trust and thank you for choosing ZEVAN.